Refund & Cancellation Policy

Last updated: 2026

Acara Crest Inc ("we", "us") operates Website Alive at https://website-alive.com.

Cancelling

You may cancel at any time from your account page (https://website-alive.com/account/cancel) or by emailing [email protected]. Cancellation stops all future charges. You keep access until the end of the period you have already paid for.

Refunds

Refund requests made within 30 days of a charge will be honoured in full. Email [email protected] or call +1 (888) 814-0965 with the email address on your account.

Renewals

Recurring plans renew every 30 days. We send a reminder 5 to 7 days before a renewal.

Unknown charges

Charges from us appear on your statement as website-alive.com. If you don't recognise a charge, contact us first at [email protected] — we'll resolve it quickly.

Contact

Acara Crest Inc, 4118 Brookside Oaks, Owings Mills, MD 21117, USA. Email [email protected], phone +1 (888) 814-0965 (Mon–Fri, 9am–6pm).